Junior ServiceNow Developer

CGI Federal is actively seeking a highly skilled and detail-oriented Junior ServiceNow Developer to join our growing team. In this role, you’ll assist with development, design, and implementation of an ITSM implementation on the ServiceNow platform. This role involves working closely with senior developers and other stakeholders to deliver high-quality ServiceNow applications and support services that meet client needs.

Your future duties and responsibilities:

Application Development: Assist in the development and customization of ServiceNow applications using JavaScript, ServiceNow APIs, and web services. Participate in source code management and UI design.
Support and Maintenance: Provide technical support for existing ServiceNow ITSM, including troubleshooting and resolving application issues. Assist in maintaining the overall health and performance of the platform.
Process Automation: Contribute to automating business processes and workflows, using ServiceNow Orchestration and Web Services.
Configuration and Integration: Help in configuring ServiceNow applications and integrating them with other systems to enhance functionality and data exchange.
Documentation: Prepare and maintain technical documentation for developed configurations and processes, ensuring clarity and completeness for future reference.

Required qualifications to be successful in this role:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Basic knowledge of JavaScript, HTML, XML, and SQL.
Familiarity with ITIL frameworks and Agile/Waterfall methodologies.
Strong problem-solving skills and ability to work collaboratively in a team environment.
ServiceNow Certified System Administrator (CSA) certification is a plus.
Excellent communication and organizational skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Desired qualifications/non-essential skills required:
Experience with ServiceNow development, including application design and workflow creation
Proficient in JavaScript, SQL, HTML, and XML, with a strong understanding of web services and ServiceNow APIs
Familiarity with ITIL framework and Agile methodologies, enhancing process automation and integration capabilities.
ServiceNow Certified Implementation Specialist (CIS) certification
Demonstrated ability to execute integrations and process automations using ServiceNow Orchestration
Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues swiftly
Effective communication skills and ability to work collaboratively in a team environment
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 - $121,900.00.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation including profit participation program
• Comprehensive medical, dental, and vision benefits
• Basic life and accidental death & dismemberment insurance
• Matching contributions through 401(k) plan, and CGI share purchase plan
• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
• 80 hours of floating holiday leave per year to observe holidays that are important to you
• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
• Bereavement leave, ranging from 1 to 7 days per year based on relationship.
• Paid jury duty leave, up to time summoned
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

For more detailed information about our benefits offerings visit https://www.cgi.com/us/en-us/careers/our-benefits.

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.
CGI Federal anticipates accepting applications for this position through 2025-04-30.
#CGIFederalJob

Skills:

• HTML
• JavaScript
• MS SQL Server
• ServiceNow

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

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Applicants have rights under Federal Employment Laws:

1. EPPA
2. FMLA
3. Know Your Rights: Workplace Discrimination is Illegal
4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.