Associate Cybersecurity Engineer - Global Public Key Infrastructure (PKI)

Some job duties and projects could include:

• Provide Level 1 Support on user requests through emails and phone calls.
• Administer the PKI certificate lifecycle for various applications and solutions.
• Provide guidance and support to internal end users on PKI and certificate use cases.
• Support certificate requests and vetting processes for the global certificates’ services.
• Assist the PKI Team on implementing, maintaining, and supporting PKI systems and applications.
• Assist the team on creating changes to the PKI infrastructure in accordance with standard procedures and change control policies and procedures.
• Support requests as per pre-defined sets of procedure and within agreed Service Level Agreements (SLA), resolve problem tickets and assist other staff members as needed.
• Monitor and troubleshoot PKI services for problem and failures, providing support and resolutions.
• Support Data Encryption Deployments and Applied Cryptography.
• Support the Key Management activities as a Key Custodian.
• Maintain security and technical professional certifications.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• Less than 2 years relevant work experience with either Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating February 2023 - August 2024
• Must be willing to work on-call a few days each month

Preferred Qualifications

• Understanding of Cybersecurity domains.
• Understanding or experience in PKI systems and services.
• Understanding of protocols like TLS, TCP/IP, OCSP, SCEP, LDAP, ACME.
• Have a global mindset and collaborate effectively within and across teams in different part of the global landscape.
• Good analytical and troubleshooting skills on all platforms and tools supported.
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.
• The ability to take on challenges and address problems head-on
• Strong ability to collaborate
• Highly driven, resourceful and results oriented
• Good team player and excellent interpersonal skills
• Good analytical and problem-solving skills
• Demonstrated ability to lead and navigate through ambiguity